Arris Touchstone TM501 Guia do Utilizador descarregar pdf (Página 36)

Touchstone™ TM501 Telephony Modem User’s Guide 36

Getting Ethernet

Safety Started Installation Configuration Usage Troubleshooting Glossary

• Is the Phone plugged directly into the Telephony Modem?

• Make sure the phone is plugged into the port on the back of the Te-

lephony Modem labeled “Tel.”

• If so, try a different phone. Make sure the new phone is a working

phone.

• If a known good phone is used and you still don’t have dial tone, try

a different phone cable. If a new phone and cable do not restore dial

tone, call your service provider.

• Is the Telephony Modem plugged into a wall outlet?

• If so, unplug the RJ-11 connector at the back of the Telephony Port

and plug in a known working phone. If you now have dial tone, the

problem is with the house wiring. Contact your MSO or a qualified

wiring technician to correct the house wiring. If you still do not have

dial tone, contact your service provider.

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Arris Touchstone TM501 Guia do Utilizador Página 36