Arris Touchstone WBM760 Guia do Utilizador

Touchstone®WBM760Wideband Cable ModemUser’s GuideGet ready to experience the Internet’s express lane! Whether you’re checking outstreaming media, down

What About Security?Having a high-speed, always-on connection to the Internet requires a certainamount of responsibility to other Internet users—inclu

Installing and Connecting YourWideband Cable ModemBefore you start, make sure that:• You have contacted your cable company and verified that they provi

Front PanelThe front of the Wideband Cable Modem provides the following indicators.A Power: indicates whether AC power is available to the Wideband Ca

Rear PanelThe rear of the Wideband Cable Modem has the following connectors and controls:A Reset button: resets the Wideband Cable Modem as if you pow

Mounting the Wideband Cable ModemYou can either mount the Wideband Cable Modem on a wall or place it on a desk-top. For wall-mount applications, you c

InstructionsWall-mounting instructionsNote: When mounting the Wideband Cable Modem on drywall, try to positionthe modem so at least one of the screws

Connecting the Wideband Cable Modem1 Connect one end of the coax cable to the cable outlet or splitter, and theother end to the Wideband Cable Modem’s

Installing USB Drivers on Your PCWhen you plug the Wideband Cable Modem into the PC’s USB port, Windows auto-matically detects the hardware and begins

Installing USB Drivers on Windows 2000Follow these steps to install USB drivers on Windows 2000.1 Make sure the Wideband Cable Modem is on (the Power

5 Click the Next button.The wizard prompts you for the location of the drivers.Note: The dialog indicates that the wizard is looking for the ARRIS RND

Export RegulationsThis product may not be exported outside the U.S. and Canada without U.S. Department of Commerce, Bureau of Export Administration au

7 Make sure the CD-ROM option is selected (checked), then click the Nextbutton.The wizard searches the specified locations, then displays the location

8 Click the Next button.The wizard installs the drivers, then displays a window indicating that theinstallation is complete.9 Click the Finish button.

Installing USB Drivers on Windows XPFollow these steps to install USB drivers on Windows XP.1 Make sure the Wideband Cable Modem is on (the Power ligh

4 Click the Next button.The wizard begins searching for and installing the drivers, then displays awindow indicating that the installation is complete

Installing USB Drivers on Windows VistaFollow these steps to install USB drivers on Windows Vista.Installing Touchstone USB Drivers on Vista in 32-bit

5 When you see a window with the heading “Windows needs your permissionto continue,” click Continue to proceed.6 Vista tries to locate the new USB dri

8 Browse to the directory that you set up in step 2. Select Next.9 Once Vista finds the driver software in the directory specified in step 8, in-stallat

10 The Found New Hardware wizard should display the following screen whenthe USB driver has been successfully installed. Select Close.11 Once the inst

Removing USB DriversYou use a Remove utility to remove ARRIS USB drivers. The 64-bit version of Vistauses a special utility; other versions of Windows

4 Click the OK button.The Remove utility displays the following message:5 Leave the CD in the drive, reconnect the Wideband Cable Modem, and installth

Safety RequirementsARRIS Wideband Cable Modems comply with the applicable requirements for per-formance, construction, labeling, and information when

Configuring Your Ethernet ConnectionIf your computer is equipped with a LAN card providing an Ethernet connection,you may have to configure your compute

TCP/IP Configuration for Windows 98SEFollow these steps to configure the TCP/IP settings on a Windows 98SE operatingsystem.Note: Dialog boxes shown on y

4 Highlight TCP/IP by clicking on it one time, then click on Properties.5 Click the IP Address tab, click Obtain an IP address automatically, thenclic

TCP/IP Configuration for Windows 2000Follow these steps to configure the TCP/IP settings on a Windows 2000 operatingsystem.Note: Dialog boxes shown on y

3 Click Obtain an IP address automatically and Obtain DNS server ad-dress automatically, then click OK.4 Click OK to accept the new settings, and OK a

TCP/IP Configuration for Windows MEFollow these steps to configure the TCP/IP settings on a Windows ME operating sys-tem.Note: Dialog boxes shown on you

4 Highlight TCP/IP by clicking on it one time, then click on Properties.5 Click the IP Address tab, then click OK.6 Click OK to accept the new setting

TCP/IP Configuration for Windows XPFollow these steps to configure the TCP/IP settings on a Windows XP operating sys-tem.Note: Dialog boxes shown on you

3 Highlight TCP/IP by clicking on it one time, then click on Properties.4 Click the IP Address tab, click Obtain an IP address automatically, thenclic

TCP/IP Configuration for Windows VistaFollow these steps to configure the Ethernet interface for use with Touchstone prod-ucts.1 Open the Vista Control

If the equipment is to be installed in an area serviced by an IT power linenetwork, as is found in many areas of Norway, special attention should begi

3 Click Manage network connections. If prompted for a connection, chooseLocal Area Connection.4 Double-click the Local Area Connection to open the Sta

7 Double-click Internet Protocol Version 4 (TCP/IPv4).8 Select Obtain an IP address automatically and Obtain DNS serveraddress automatically, unless i

TCP/IP Configuration for MacOS XFollow these steps to configure the Ethernet interface for use with Touchstone prod-ucts.1 Open System Preferences, eith

3 Choose Automatic from the Location drop-down menu, and Built-in Eth-ernet from the Show menu.4 Choose the TCP/IP tab, if necessary.5 Choose Using DH

Using the Wideband Cable ModemThis chapter describes the controls and features available on the Touchstone Wide-band Cable Modem, and covers basic tro

Indicator Lights for the WBM760A/B ModelsThe Wideband Cable Modem has five indicator lights to assist in troubleshooting.Patterns: Normal OperationThe

Patterns: Startup SequenceThe following table shows the light patterns during each phase of the startup se-quence.Note: The DS and US indicators flash

TroubleshootingThe Wideband Cable Modem is plugged in, but the Power light is off.Check all power connections. Is the power cord plugged in firmly at b

I’m not getting on the Internet. (Ethernet)If you are using a hub, is the hub turned on? If you have connected the PCor Wideband Cable Modem to the cr

I have two computers connected to the Wideband Cable Modem, but onlyone can get on the Internet.Check your cable company’s terms of service: they may

European ComplianceThis product complies with the provisions of the Electromag-netic Compatibility (EMC) Directive (89/336/EEC), the Amend-ing Directi

c. Start the Remove utility on your CD-ROM. Follow the on-screen instruc-tions carefully.d. Reconnect the USB cable.e. Re-install the USB driver as sh

GlossaryThe following is a list of common cable and networking terms.A/B CableA USB cable that has a narrow rectangular connector on one end (A) and a

DownstreamIn an HFC network, the direction from the head-end to the subscriber. Someolder cable documentation may refer to this as the forward path.DO

HubA box with several Ethernet or USB connectors. Ethernet hubs provide acommon point of contact for all connected devices; USB hubs allow you toadd p

RJ-11A standard 4-pin modular connector, commonly used in North America forconnecting telephones.RJ-45A standard 6-pin modular connector, commonly use

Touchstone®WBM760 Wideband CableModem User’s Guide©2009 ARRIS. All rights reservedAll information contained in this document is subject tochange witho

Getting StartedAbout Your New Wideband Cable ModemThe Touchstone WBM760 Wideband Cable Modem is DOCSIS® or Euro-DOCSIS™compliant with the following fe

What’s on the CD?The CD provides the following items:• Quick Install Guide• User’s Guide• USB Drivers (Windows 2000/XP/Vista)• Remove USB Driver Utili

System RequirementsThe Touchstone Wideband Cable Modem operates with most computers. The fol-lowing describes requirements for each operating system;

Ethernet or USB?There are two ways to connect your computer (or other equipment) to the Wide-band Cable Modem. The following will help you decide whic