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Touchstone
®
DG1670
Data Gateway
User’s Guide
Get ready to experience the Internets express lane! Whether you’re checking out
streaming media, downloading new software, or checking your email, the Touch-
stone DG1670 Data Gateway brings it all to you faster and more reliably with both
wired and wireless connectivity.
The Touchstone Data Gateway provides four Ethernet connections for use as the
hub of your home/office Local Area Network (LAN). The Data Gateway also pro-
vides 802.11a/b/g/n wireless connectivity for enhanced mobility and versatility.
The Data Gateway also offers integrated MoCA 1.1 home networking providing In-
ternet access and transfer of multimedia content between devices over coaxial cable
in the home.
Installation is simple and your cable company will provide assistance to you for any
special requirements. The links below provide more detailed instructions.
Safety Requirements
Getting Started
Installing and Connecting Your Data Gateway
Configuring Your Ethernet Connection
Using the Data Gateway
Troubleshooting
Glossary
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Resumo do Conteúdo

Página 1 - User’s Guide

Touchstone®DG1670 Data Gateway User’s GuideGet ready to experience the Internet’s express lane! Whether you’re checking outstreaming media, downloadin

Página 2 - Export Regulations

Getting ServiceBefore trying to use your new Data Gateway, contact your local cable company toestablish an Internet account. When you call, have the f

Página 3 - Safety Requirements

11SafetyGettingStarted InstallationEthernetConfiguration Usage Troubleshooting GlossaryTouchstone DG1670 Data Gateway User’s GuideSystem RequirementsTh

Página 4

About this ManualThis manual covers the Touchstone DG1670 Data Gateway. The model number ison the label affixed to the Data Gateway. See the image at

Página 5 - FCC Part 15

Ethernet Cable13SafetyGettingStarted InstallationEthernetConfiguration Usage Troubleshooting GlossaryTouchstone DG1670 Data Gateway User’s GuideEtherne

Página 6 - For Mexico

Installing and Connecting Your DataGatewayBefore you start, make sure that:• You have contacted your cable company and verified that they provide datas

Página 7 - European Compliance

DG1670BECADFG15SafetyGettingStarted InstallationEthernetConfiguration Usage Troubleshooting GlossaryTouchstone DG1670 Data Gateway User’s GuideFront Pa

Página 8 - Getting Started

Rear PanelThe rear of the Data Gateway has the following connectors and controls:A Reset button: resets the Data Gateway as if you power cycled the un

Página 9 - Items You Need

Selecting an Installation LocationThere are a number of factors to consider when choosing a location to install yourData Gateway:• Is an AC outlet ava

Página 10 - Getting Service

Factors Affecting Wireless RangeA number of factors can affect the usable range for wireless connections.Note: Note that decreasing the range of your

Página 11 - System Requirements

19SafetyGettingStarted InstallationEthernetConfiguration Usage Troubleshooting GlossaryTouchstone DG1670 Data Gateway User’s GuideMounting the Data Gat

Página 12 - What About Security?

Export RegulationsThis product may not be exported outside the U.S. and Canada without U.S. Department of Commerce, Bureau of Export Admin istration a

Página 13 - Ethernet or Wireless?

20SafetyGettingStarted InstallationEthernetConfiguration Usage Troubleshooting GlossaryTouchstone DG1670 Data Gateway User’s Guide1 Position the mounti

Página 14 - Started Installation

Connecting the Data Gateway1 Connect one end of the coax cable to the cable outlet or splitter, and theother end to the Data Gateway’s Cable connector

Página 15 - Front Panel

Configuring Your Wireless ConnectionThe DG1670 ships with wireless LAN security set by default. See the security labelon your product (shown on image a

Página 16 - Rear Panel

4 Use the online help information to set configuration parameters as required.Note: Most configuration parameters that you may want to set can be access

Página 17

4 Configure any or all of the following parental controls:Trusted MAC Addresses:Enter the MAC addresses of any “trusted” computers on the network andcl

Página 18

Configuring Your Ethernet ConnectionIf your computer is equipped with a LAN card providing an Ethernet connection,you may have to configure your compute

Página 19 - Instructions

TCP/IP Configuration for Windows XPFollow these steps to configure the Ethernet interface on a Windows XP operatingsystem.TCP/IPv6 Note: This procedure

Página 20

2 Double-click the local area connection to be used for your device’s networkconnection.The Local Area Connection Status widow displays.3 Click Proper

Página 21 - Connecting the Data Gateway

5 Click the General tab. Then click Obtain an IP address automaticallyand click OK.6 Click OK to accept the new settings, and OK again to close the Pr

Página 22

TCP/IP Configuration for Windows 7Follow these steps to configure the Ethernet interface on a Windows 7 operatingsystem.1 Open the Windows 7 Control Pan

Página 23 - Setting Parental Controls

Safety RequirementsARRIS Data Gateways comply with the applicable requirements for performance,construction, labeling, and information when used as ou

Página 24

3 Click Network and Sharing Center.4 Click Local Area Connection to open the Status window.Touchstone DG1670 Data Gateway User’s GuideSafetyGettingSta

Página 25 - How to use this chapter

5 Click Properties to open the Properties window.Touchstone DG1670 Data Gateway User’s GuideSafetyGettingStarted InstallationEthernetConfiguration Usag

Página 26

6 Select Internet Protocol Version 4 (TCP/IPv4) and click Properties toconfigure TCP/IPv4.Note: If your cable provider requires TCP/IP version 6, selec

Página 27

TCP/IP Configuration for MacOS XFollow these steps to configure the Ethernet interface on a MacOS X operating sys-tem.1 Open System Preferences, either

Página 28

2 Click the Network icon.Touchstone DG1670 Data Gateway User’s GuideSafetyGettingStarted InstallationEthernetConfiguration Usage Troubleshooting Glossa

Página 29

3 Choose Automatic from the Location drop-down menu, and Built-in Eth-ernet from the Show menu.4 Choose the TCP/IP tab, if necessary.If you are using

Página 30

8 If you are using TCP/IPv6, click Configure IPv6 near the bottom of the pre-vious window.9 Choose Automatically from the Configure IPv6 drop-down menu

Página 31

37SafetyGettingStarted InstallationEthernetConfiguration Usage Troubleshooting GlossaryTouchstone DG1670 Data Gateway User’s GuideUsing the Data Gatewa

Página 32

38SafetyGettingStarted InstallationEthernetConfiguration Usage Troubleshooting GlossaryTouchstone DG1670 Data Gateway User’s GuideIndicator Lights for

Página 33

Patterns: Normal Operation (WAN)The following table shows light patterns during normal operation.Note 1: Your cable company may configure the Data Gate

Página 34 - 2 Click the Network icon

If the equipment is to be installed in an area serviced by an IT power linenetwork, as is found in many areas of Norway, spe cial attention should beg

Página 35

40SafetyGettingStarted InstallationEthernetConfiguration Usage Troubleshooting GlossaryTouchstone DG1670 Data Gateway User’s GuidePatterns: Startup Seq

Página 36

Using the Reset ButtonUse the Reset button (A), on the back of the Data Gateway, to reset the modemand perform initialization as if you power cycled t

Página 37 - Using the Data Gateway

TroubleshootingThe Data Gateway is plugged in, but the Power light is off.Check all power connections. Is the power cord plugged in firmly at bothends?

Página 38

I’m not getting on the Internet. (Ethernet)If you are using a hub, is the hub turned on?Are you using the right type of Ethernet cable? Use the suppli

Página 39

GlossaryThe following is a list of common cable and networking terms.Category 5e (Cat5e)A high-quality type of cable, used for gigabit Ethernet (1000B

Página 40

DOCSISData Over Cable System Interface Specification. The interoperability stan-dards used for data communications equipment on an HFC network.EMTAEmbe

Página 41 - Using the Reset Button

HubA box with several Ethernet connectors. Ethernet hubs provide a commonpoint of contact for all connected devices.IP addressA number assigned to you

Página 42 - Troubleshooting

RJ-45A standard 8-conductor modular connector, commonly used on Ethernetcable. An RJ-45 connector looks like a wide RJ-11 (telephone) connector.S

Página 43

©ARRIS Enterprises, Inc. 2013 All rights reserved. No partof this publication may be reproduced in any form or byany means or used to make any derivat

Página 44 - Glossary

FCC Part 15 This equipment has been tested and found to comply with the requirements for aClass B digital device under Part 15 of the Federal Communic

Página 45

Industry Canada ComplianceUnder Industry Canada regulations, this radio transmitter may only operate usingan antenna of a type and maximum (or lesser)

Página 46

European ComplianceThis product complies with the provisions of the Electromagnetic Com patibility(EMC) Directive (89/336/EEC), the Amending

Página 47

Getting StartedAbout Your New Data GatewayThe Touchstone DG1670 Data Gateway is DOCSIS compliant with the following fea-tures:• Speed: much faster tha

Página 48 - Touchstone®

Coax Cable9SafetyGettingStarted InstallationEthernetConfiguration Usage Troubleshooting GlossaryTouchstone DG1670 Data Gateway User’s GuideItems You Ne

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